Zervona LLC is committed to ensuring digital accessibility for people with disabilities. We are continuously working to improve the user experience for all visitors and to apply recognized accessibility standards so that everyone can access our website with ease and confidence.
Our Commitment
At Zervona LLC, we believe every customer should be able to browse, shop, and interact with our store without barriers. We strive to make our website accessible to individuals of all abilities, including those who use assistive technologies. Whether you are exploring our framed art, wall décor, or festive decorations, we want your experience to be inclusive, smooth, and enjoyable.
Measures to Support Accessibility
We design and maintain our website with accessibility in mind and aim to follow widely accepted best practices for usability and inclusive design. Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide recommendations for making digital content more accessible for people with visual, auditory, cognitive, and mobility disabilities.
To support accessibility, we implement several practical measures. Images and non-text elements include descriptive alternative text to assist screen reader users. Website navigation is structured clearly using proper headings and semantic layout so content is easy to understand and browse. Core functions such as browsing products, adding items to the cart, and completing checkout are designed to be usable through keyboard navigation.
We maintain adequate color contrast between text and backgrounds to enhance readability. Our website is responsive across desktop, tablet, and mobile devices to ensure consistent access regardless of screen size. Forms and checkout processes are built with clear labels and instructions to reduce confusion and improve usability for all visitors.
Accessibility is an ongoing effort, and we regularly review and update our website to enhance performance and compliance with evolving standards.
Feedback and Assistance
We recognize that accessibility is a continuous process, and some areas of the website may still be improved. If you experience difficulty accessing any part of our site or have suggestions on how we can make your experience better, we encourage you to contact us. Your feedback helps us improve and serve all customers more effectively.
Contact Us
If you need assistance or would like to report an accessibility issue, please reach out to us:
Zervona LLC
Email: support@zervona.com
Phone: +1 (716) 782-3454
Customer Service Hours: Monday–Friday, 9AM–5PM EST
We are committed to responding promptly and working toward solutions that ensure equal access for everyone.